Phones
iPhone, Samsung Galaxy and Google Pixel. The most common thing we see, and often the most recoverable if it comes in quickly.
Liquid doesn't kill a device on the day.
Corrosion does, over the following days and weeks — which is why something that seemed fine after a spill dies a fortnight later and nobody connects the two.
That's the whole reason this is urgent. The sooner it's opened and cleaned, the more of it survives. Every day you wait, more of the board is being quietly eaten.
Rice does not draw liquid out from under components, and it does nothing whatsoever about corrosion — which is the thing actually destroying your device. All it does is delay the cleaning that would have helped, while the damage carries on underneath.
If you've spilled something: don't turn it on, don't plug it in to charge, and don't leave it in a bag of anything. Bring it down. Today rather than next week, and next week rather than never.
iPhone, Samsung Galaxy and Google Pixel. The most common thing we see, and often the most recoverable if it comes in quickly.
MacBook and Windows laptops. Liquid runs past the keyboard onto the board, so we check underneath rather than just replacing the keyboard.
iPad and Android tablets — big batteries and big boards, and worth acting on fast.
PlayStation, Xbox and Switch. Drinks and consoles meet more often than you would think.
Yes, and this is the assumption that costs people their device. Corrosion is eating traces right now, quietly. Cleaning it this week is dramatically cheaper than the board repair you will otherwise be paying for next month.
It has to be diagnosed first — nobody can tell you what corrosion has reached without opening it, and a shop that quotes you a number over the phone is guessing. The diagnostic is $45 in store, and it comes off the price of the repair if you go ahead.
Longer than most repairs. Liquid damage is a complex fault rather than a part swap, so it is usually one to three days — the cleaning and the tracing both take time, and rushing either is how devices get written off.
Very often, yes — and if the photos are what actually matter, say so when you drop it off. It changes how we approach the board from the first step.
Then it is more urgent, not less. Salt is far more aggressive than clean water and the damage moves faster. Don't power it on, and bring it straight down.
Windows laptops and desktops — Dell, HP, Lenovo, ASUS, Acer, MSI, Razer and Surface.
The technique behind this work — ports, power rails and chips repaired under a microscope.
When the device can't be saved but what's on it can.
Every device and every fault we handle.
Don't wait and don't use rice. The sooner it's on the bench, the more of it we save.
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