Samsung Galaxy · USB-C · Hialeah & Miami Lakes, FL

Galaxy won't charge

USB-C takes a beating. Every plug-in wears the contacts a little, and lint packs into the bottom of the connector until the cable can't seat.

Cleaned and tested firstSub-board on many modelsFast charging verified Most repairs same day

Good news on Galaxy: on a lot of models the port sits on its own small board rather than the mainboard, which makes it a much quicker job. We'll tell you which yours is.

Symptoms

What you'll notice

  • You have to wiggle or hold the cable for it to charge
  • It charges from some cables and bricks but not others
  • Fast charging has stopped, though it still trickles in
  • Your computer no longer sees the phone
Quick ones

What people ask

It charges wirelessly but not by cable.

That points at the port rather than the battery, because wireless bypasses the connector completely. Usually a straightforward repair.

Can you do it same day?

Usually, yes. Charge-port work is the straightforward end of board repair and we do them constantly — on models where the port sits on its own sub-board it's quicker still. We'll confirm when we see which yours is.

Also on Samsung Galaxy

Other Galaxy work

Charging playing up?

Sometimes it's just lint — and if a clean is all it needs, that's all you pay for.

Get it looked at →