Standard controller
Cheap to repair and quick to turn around. We'll tell you honestly if a pad is too far gone to be worth it.
Drift is a worn stick module telling the console you're moving when you aren't. It's a part, and parts get replaced.
Worth being clear about one thing: nudging the deadzone in software isn't a repair. It hides the symptom for a couple of weeks and then you're back where you started.
Cheap to repair and quick to turn around. We'll tell you honestly if a pad is too far gone to be worth it.
Absolutely worth repairing. Sticks, triggers, paddles and bumpers — all replaceable, all a fraction of a new Elite.
A controller that's drifting has usually done a lot of hours, so the triggers, bumpers and battery contacts are often not far behind. We look at all of it while it's apart and tell you what we find, rather than handing it back and letting you discover the next fault yourself.
Not from the same cause — the worn part has gone. Sticks are wear items, so heavy use will eventually wear a new one too, but you're back to normal for a good while.
Yes, and it's usually the same visit. Tell us everything that's annoying you about it when you drop it in.
Console runs, TV gets nothing.
Front or rear port stopped working.
Controller only charges at a certain angle.
Dead, or it powers up for a second and quits.
Loud, hot, or shutting down mid-session.
Grinding, ejecting, or a disc stuck inside.
Bring the controller in on its own — you don't need the console.
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