Xbox One with an external brick
The power brick is a well-known failure and often the whole problem. It's the cheapest outcome in the shop, and we'll check it before anything else.
Xbox · Power · Hialeah & Miami Lakes, FL
Xbox won't turn on
Where the power comes from decides how big this job is, and it depends which Xbox you own. That's the first thing we work out.
Series X/S and Xbox OneMeasured on the board Most repairs same day 90-day parts-and-labour warranty
Either way the diagnostic is $45, credited to the repair, and you get a real number before anything happens.
Two different jobs
It depends which console you have
Series X or S
The supply is built into the console, so a dead one means testing the internal PSU and the board's power rails. More work, still very repairable.
What yours does
Any of these?
- Completely dead — no light, no fan
- Powers on for a second, then shuts off
- Light comes on but it never boots
- It died during a storm or a power cut
Honest answers
What people ask
It smells burnt. Is it finished?
Not necessarily — it depends what let go and what it took with it. Don't power it up again, and bring it down as it is.
What if it can't be fixed?
You'll still get an honest account of your options rather than a guess at a repair, and you only pay the $45 diagnostic.
What it costs to find out
The honest bit about pricing
Most repairs have a price you can get online in seconds. This one doesn't, because nobody can tell you what a dead board needs without opening it — and a shop that quotes you a number over the phone is guessing.
So the diagnostic is $45, and it comes off the price of the repair if you approve it. If you decide not to go ahead, you've paid $45 for a real answer about your device instead of a guess.
Timing: most repairs leave the same day, port work included. Faults like this one are the exception — they have to be traced before they can be quoted, so it is usually one to three days.
Been near liquid at any point? Say so — it changes where we look first, and water-damage repair explains what that job involves.
Also on Xbox
Other Xbox work
HDMI port replacement
Console runs, TV gets nothing.
USB port replacement
Front or rear port stopped working.
Controller charging port
Controller only charges at a certain angle.
Overheating and fan noise
Loud, hot, or shutting down mid-session.
Won't read discs
Grinding, ejecting, or a disc stuck inside.
Controller drift and repair
Aim drifts, sticky buttons, dead triggers.
Console dead?
$45 diagnostic — credited to the repair. If it's just the power brick, that's a very good day.
Book a diagnostic →