DualSense won't charge
The commonest one by far. The port wears from cable strain until it only takes a charge at an angle, then not at all. We fit a new connector and you keep the pad you're used to.
PlayStation · Console or controller · Hialeah & Miami Lakes, FL
PS5 and DualSense USB-C repair
Two different jobs, same connector. The front USB-C on the console, and the charging port on a DualSense — both wear out, and both are soldered on.
Console front portDualSense charging portMuch cheaper than a new pad Most repairs same day
A controller that only charges at one angle isn't a controller you throw away. It's a small job on the bench, and a lot cheaper than a new pad.
Which one is it?
Two jobs we do a lot of
Console front port dead
The USB-C on the front of the console does nothing — no charge, no data. Same fix, different board, and worth doing before the loose connector causes trouble.
Straight answers
The questions we get
Isn't it cheaper to just buy a controller?
No — and it's not close. Have a look at what a DualSense costs now and then call us.
Mine charges but disconnects while I'm playing.
Could be the port, could be the battery, could be the board. We'll test it and tell you which before you commit to anything.
Do you do PS4 controllers too?
Yes, micro-USB and all. Same job, usually a bit quicker.
Also on PlayStation
Other PlayStation jobs
HDMI port replacement
TV says no signal but the console is clearly on.
USB port replacement
Controller won't charge, or the port's pushed into the case.
Won't turn on
Dead, or it beeps once and shuts off.
Overheating and loud fan
Sounds like a jet, or shuts down mid-game.
Won't read discs
Spits discs out, grinds, or one's stuck inside.
DualSense drift and repair
Aim wanders on its own. Fixable, not binnable.
Controller on its last legs?
Bring it in with the console or on its own — either is fine.
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