Nintendo Switch · USB-C · Hialeah & Miami Lakes, FL

Switch won't charge

The USB-C port on a Switch works harder than on almost any other device — docked, undocked, docked again, several times a day. It wears out.

Cleaned and tested firstCharging IC checkedDocking verified after Most repairs same day

And if the problem started right after using a third-party dock, we'll be checking the charging chip behind the port as well, because that's the usual casualty.

Symptoms

What you'll be seeing

  • Only charges if the cable is held at an angle
  • Won't dock, or won't put a picture on the TV any more
  • Charges slowly, or stops and starts
  • Everything stopped right after using a third-party dock
Our order of work

How we approach it

  1. Look in the port first — compacted lint alone is the whole problem more often than you'd think.
  2. Test the charging chip behind it, especially if a third-party dock is in the story.
  3. Replace the USB-C connector under the microscope if it's worn.
  4. Charge it, dock it, and put it on a TV before we call you.
The big one

About that dock

A cheap dock killed mine. Is it done for?

Usually not. That damage normally lands on the charging chip or the port, and both are replaceable at component level. It's one of the most common jobs we do.

It charges but won't dock.

Often the same port — docking uses the video pins, which can fail while the power pins still work. It can also be the dock itself, and we'll test both so you're not buying a dock you don't need.

Also on Nintendo Switch

Other Switch jobs

Not charging or not docking?

We'll test your dock as well as the console before you go buying another one.

Get it looked at →