Nintendo Switch · Dock or console? · Hialeah & Miami Lakes, FL

Switch won't show on TV

Three things can cause this: the dock, the console's USB-C port, or the video circuit on the board. Guessing costs money, so we test all three.

Dock tested separatelyConsole port testedNo guessing Most repairs same day

Quite often it's the dock — which is the cheapest outcome, and we'd rather find that than sell you a repair.

How we narrow it down

Testing, in order

  1. Try your dock with a known-good console, and your console with a known-good dock.
  2. Check the console's USB-C port and its video lines.
  3. Repair whichever of the three actually failed.
  4. Confirm stable output on a TV before it goes back to you.
Fair questions

What people ask

Is it the dock or the Switch?

That's exactly what we separate, and it's why we don't quote before testing. Sending you off with a new dock that doesn't fix it helps nobody.

It charges in the dock but there's no picture.

Points at the video pins in the port or the dock's output. Power and video are different pins, so one failing without the other is normal.

Also on Nintendo Switch

Other Switch jobs

No picture on the TV?

Bring the dock as well as the console and we'll test both.

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